How do I book a trip?

First, visit our web app and sign-in securely using an Apple, Google, or Facebook ID (for invoice accounts, use your Fab Cars login). Select a trip type and enter the trip details (date, time and locations). After, click Search Vehicles to see a list of vehicles available and select one before continuing to checkout. At Checkout, […]

Can I add my vehicle to your app?

If you have a similar vehicle model to those on our current fleet of vehicles, you may contact us to discuss. Please note that some restrictions apply and we do not accept requests from cities in which we do not currently operate in.

Why are there no results after I typed in my address?

Our app relies on Google Maps data which sometimes lacks accurate address information. Try slowly re-entering the address and using the auto-suggest to determine if the address appears differently. If you still can’t find your address, please call us at +255764322227 to help set up your trip.

Can I get a quote for my trip?

Yes. In our app, enter your booking type, trip details and continue to checkout. Then, select Download Quotation to get a PDF quote. You can even save the trip by selecting Save Trip to return to it later. Note that vehicle availability may change and saving a trip doesn’t count as confirmation.

Will my chauffeur help me with luggage?

Absolutely, your chauffeur will make every attempt to ensure you have a pleasant trip.

Do your vehicles have WIFI?

Our executive and luxury fleet all offer in-vehicle WIFI, so you can stay in touch during your trip. When searching vehicles in our app, check to ensure it has a WIFI icon.

Are your vehicles smoke free?

We maintain a smoke-free environment, which is why all our vehicles prohibit smoking. For smokers, please inform our chauffeurs if you want to have a smoke break and they will gladly stop at your request.

How new are your vehicles?

We do our very best to source the latest vehicles, however, in smaller cities your vehicles may be older due to limited supply. Nonetheless, we have taken every step to ensure that every vehicle, old or new, is clean, safe, and in good working order. If you feel that your vehicle isn’t satisfactory, please email […]

Are all your vehicles black?

While most of our vehicles are black, some of our vehicles are white or silver. If you have a specific request, such as a wedding car, please email us so we can try and accommodate your request.

Do you have limousines?

No, however, we offer luxury saloon options such as the Mercedes S-Class which is the International Standard in luxury ground transportation. The S-Class in particular is tailored in a way to deliver the smoothest and most luxurious limousine-like ride experience. For  the same style but with more passengers, you might consider our Mercedes V-Class fleet.

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